IMPACT – SALES FORCE AUTOMATION

Impact is a home grown Sales Force Automation solution. It is a completely web based system which can be deployed centrally and used globally. Impact offers powerful features for companies who do not want to invest in a full CRM.

 


System Functionality

Impact is a Pre-Sales Customer Management System that facilitates from lead generation to prospect conversion. The Product enables the sales team to effectively manage their sales efforts and reduces the sales cycle. The management can monitor the process and view various reports i.e. sales forecast, industries targeted and determine gaps in the sales process. The system facilitates:

• Lead Generation
• Prospecting
• Task scheduling- both internal and external tasks
• Daily to do list
• Client/Effort related costs/expenses
• Sales cycle monitoring
• Converted vs. Forecasted timelines

Module Features
• Flexible configuration environment to suit a large target market
• Powerful MIS modules which can help monitor the process, the sales, the effectiveness of sales strategy and the effectiveness of the sales force.
• Expense module built in to minimize the efforts for the sales team to submit expenses statements to the company as well as gauge the amount of resources spent on a client. This information will be useful to base the costing for a client.
• Daily task schedulers decreases the error events in follow ups
• Senior management can see calendar view of the sales force.
• It is based on the centralized database model and can be deployed on a Web Server eliminating the geographical sales force management limitations.
• SMS, WAP, IVR and automated reports

Application areas
• Small to medium enterprises
• Departmental deployment of large companies.